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| useful_email_tips [2019/06/27 10:50] admin created | useful_email_tips [2019/06/27 11:24] (current) admin | ||
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| + | ## 8 part of an email | ||
| + | |||
| + | 1. subject | ||
| + | 1. salutation | ||
| + | 1. reference to previous contact | ||
| + | 1. the reason you are writing | ||
| + | 1. action point(s) | ||
| + | 1. reference to attachment(s): I've attached a copy of .... to ... | ||
| + | 1. closing | ||
| + | 1. sender's name and signature | ||
| + | |||
| + | |||
| + | |||
| ## Giving good news | ## Giving good news | ||
| - Fortunately | - Fortunately | ||
| + | - I can confirm ... | ||
| ## Giving bad news | ## Giving bad news | ||
| - | - Unfortunately | + | - Unfortunately ... | 
| - | - will not be able to | + | |
| - I am afraid the text is ... | - I am afraid the text is ... | ||
| + | - I am sorry about | ||
| + | - will not be able to ... | ||
| - I do apologize for any inconvenience | - I do apologize for any inconvenience | ||
| - ... this might cause | - ... this might cause | ||
| - | - | + | - However, ... | 
| ## Ask politely | ## Ask politely | ||
| - Please let me know ... | - Please let me know ... | ||
| + | - Could you let me know ... | ||
| + | - Would it be possible ... | ||
| - We do hope that ... | - We do hope that ... | ||
| + | |||